Designated Healthcare Team

Skilled Nursing Facility

SC House Calls utilizes a team of dedicated providers to support consistent, high-quality care to residents, families, and facility staff. We work beside skilled nursing facilities collaborating on all care and approaches. Furthermore, we work to reduce and eliminate unnecessary hospital admissions. The SC House Calls team is here to serve as clinical care partners for your skilled nursing facility.

At SC House Calls, we follow the patient through the hospital discharge, nursing home placement, and back to their home. By continuing to support the patient for at least 90 days after they return home or 30 days post discharge from home health we have seen a drastic reduction in the re-hospitalization of the patients.

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Frequently Asked Questions

What services are covered?

Any service provided in a regular Doctor's office visit can be administered in a Skilled Nursing Facility. SCHC partners with mobile lab and mobile x-ray if those services are required.

Does my insurance cover your services?

As a courtesy to our patients, SC House Calls will submit claims to your primary and secondary insurance providers on your behalf. However, the primary responsibility for the account is yours. Please remember to bring your most recent insurance card to your next appointment. Companies not listed will require you to pay for your visit prior to seeing our medical provider. To maximize your health insurance benefits, please contact your insurance company’s customer service department for policy and benefits verification. Also, to ensure that our provider is listed as your PCP. The customer service phone number should be located on the back of your health insurance card.

Can my family have access to my medical records?

You can authorize a family member to have access to your physical medical records, or they could additionally be registered through the Patient Portal, where a digital version would be available.

How do i communicate with my provider?

Patients can call 800-491-0909 to request a call from their provider or, if registered, send a secure message through the patient portal. https://7602-1.portal.athenahealth.com/

Can I continue your services after I discharge?

Yes, SC House Calls can become your Primary Care Provider and see you regularly through Telehealth or In-home visits.

Do we accept Advicare, GHI or out-of-state Medicaid?

No. We do not accept Advicare, GHI or out-of-state Medicaid

What does SC House Calls accept?

Absolute Total Care, Aetna, BCBS (ALL PLANS), Cigna (formerly Great West Healthcare), Cigna West (Agape Senior Employees), Coventry, Choice Care, Humana/Humana Choice, Medcost, Medicare, Medicaid – SC, Medicare RAILROAD, MOLINA, Select Health/First Choice Medicaid, United Healthcare Community Plan (ALL PLANS), WellCare, WellPath, For prior authorizations, please contact 1.888.559.1010 or 1.888.588.9842.

Testimonials

“Our providers do not write prescriptions for narcotics for chronic pain. Mental and behavioral health options are available for patients 18 and older. If you are experiencing a medical emergency, please call 9-1-1.”